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Help Configuring Alert Notification E-mails

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Hello-

 

I recently upgraded to vRealize Operations 6.1 and am having trouble getting e-mail notification to work properly for alerts.  At first I just wanted to receive alert notification e-mail when a certain group of machines in a VM folder were running low on disk space, so I tried configuring a notification filter for that specifically. I had 9 active alerts matching the criteria already active, so I cancelled all of them and waited for them to re-trigger thinking that I would receive an alert when they did.  I never received anything when they re-triggered, however I did receive an e-mail notification that they had been cancelled in the first place.  I thought that maybe my filters were too specific, so I played around and tried setting the notification scope to all virtual machines with no other filters, then I tried a notification trigger of impact - health with no other filters, then I tried a trigger of an alert definition, and finally I tried setting the criticality to a low setting, but nothing I do makes it so that a notification is sent once the alert re-triggers.  Interestingly enough, I do receive a notification when I resolve the issue and the alarm clears. Anyone have any ideas what I'm doing wrong? 


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