Hello,
I recently updated our vRealize Appliance following these articles: How To Patch Or Upgrade VMware VRealize Operations Manager (vROps) ? | Settlersoman - A Settler In The SDDC World. and Upgrading vRealize Operations – that virtual boy.
When following the instruction I was faced with the question of which version to download- with windows based remote collectors or without. after consulting on the forum (Updating vrops appliance - what should I do regarding remote collectors?) I ended up upgrading with:
vRealize Operations Manager - Virtual Appliance Operating System upgrade - vRealize_Operations_Manager-VA-OS-6.2.0.3542056.pak
vRealize Operations Manager - Virtual Appliance upgrade (without Windows based RC) - vRealize_Operations_Manager-VA-6.2.0.3528954.pak
After the upgrade we noticed that vrops did not receive any updates from our vcenter (version 6.0.0 3339083 installed on windows server), The graphs, badges and metrics either are unavailable, with old values or just empty
:
I must admit I don't understand all that much about vrops. I mainly use some of the dashboards here and there to troubleshoot different errors, but I started poking around and got to this screen from administration > cluster management, and from it, it seems that vrops lost connection with our vcenter:
I took a snapshot before upgrading- but I was told it may not work since the upgrade updates the database as well.
what should I do?