Quantcast
Channel: VMware Communities : All Content - vRealize Operations Manager
Viewing all articles
Browse latest Browse all 5485

Erorr when trying to reset the admin password

$
0
0

I'm trying to reset the admin password on our 6.5 appliance, when I run the command I'm getting this error:

 

localhost:~ #$VMWARE_PYTHON_BIN $VCOPS_BASE/../vmware-vcopssuite/utilities/sliceConfiguration/bin/vcopsSetAdminPassword.py --reset

Password:

Re-enter Password:

Saved existing admin user credentials into backup file

Call failed: Code 500 - HTTP Error 500: 500

Response: {"error_message_key":"general.failure","error_arguments":["1","passwd: Have exhausted maximum number of retries for service\n"]}

Original admin credentials restored from backup

 

I've checked that the account isn't locked out, and ran the unlock account command just to make sure, I don't have any sessions open to the appliance other than the one I'm running the command on. 

Not finding a lot of info on this error....


Viewing all articles
Browse latest Browse all 5485

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>