I know this is a duplicate of this discussion, but that discussion is from 18 months ago and relates to vROps 6.1. I'm wondering if 6.5 or 6.6 has changed this functionality, because I can't seem to find it.
I run a daily report that gets mailed to the managers of our different support groups. The support groups have been instructed to add notes to alerts that can't be closed (for example, if they need to wait for a maintenance window to shutdown a VM for modification), and the managers would like to see the notes in the report to ensure alerts are being followed up on. I don't see anywhere in the Alert attributes the notes, nor do I see a Notes object that could even be included in a View of its own.